Accessing the V2 Web App
Logging in to the web app from a browser
- Open your web browser of choice (i.e. Chrome, Safari, Edge, Firefox, etc.).
- Navigate to the V2 web application.
- Enter your username and password and click Login to get started.
Forgotten Password
- We're here to help! If you forget your login password, simply press the 'Forgot Password' link at the login screen.
- On the next screen, type in your username & email address along with the CAPTCHA verification code.
- Press OK to confirm.
- An email containing a PIN code will be sent to your registered email address in due course. Copy this PIN code and paste it in the text field and Press OK.
- An email containing a temporary login and transaction password will then be sent to your registered email address. Use this to login to the app in the normal login process mentioned above.
- Note: If you forget your username, please contact customer support to assist you.
Utilizing the Demo feature
- You have the option to try out the features of the MTrade Plus V2 application by creating a demo account.
- Switch to the Demo tab while on the login prompt screen, and click on the Register button. This will then open a registration form tab.
- Fill the registration form and follow the instructions on the screen.
- After you receive your login credentials, you may then switch to the Demo tab, type in your credentials (username & password), and click on the Login button.
Progressive Web App
MTrade Plus is a web app that uses modern web capabilities to deliver an in-app-like experience to users. Please ensure your system meets the specified Prerequisites to get the smoothest possible in-app experience.
To install the app as a desktop-like application (PWA):
- Navigate to the app from the browser as usual.
- Click on the Settings icon
on the browser toolbar, then click on the “Install MTrade Plus” option on the context menu.
- Alternatively, you can also click on the install icon
that appears in the address bar of the browser.
- Press the "Install" button on the popup card that opens.
- The application will then detach from the web browser and open in its own window automatically.
- After installation has completed, you will then see a start menu shortcut called “MTPlus V2”, as well as a desktop icon that can be used to launch the app similar to a regular desktop application.